Shasta Women’s Refuge provides confidential services to victims of domestic violence, sexual assault and stalking at no cost. We assist all victims of domestic violence and sexual assault regardless of age, gender, race, or sexual preference, etc.

What We Do

• Crisis counseling: individual and group – Call 244-0118 for information
• Business center in Redding accessible to walk-in clients. – 2280 Benton Dr. Bldg A. Redding, Ca. 96003 (map)
• 24-hour crisis line Call 244-0117
• Community Education and Outreach office. Call 244-5683
• Emergency shelter available 365 days per year Call 244-0117
• Emergency response to calls from law enforcement and hospitals
• Emergency transportation 244-0117
• Criminal/Family Court and Social Service advocacy 244-0118xEllen
• Legal assistance with protective and child custody orders 244-0118 x Ellen
• Community resource and referral information 244-0118 x Merry Jo
• Client education through the Personal Empowerment Program.
• Children, Too! Program for children in shelter 244-0118 x Shelter
• Youth Services Education and Outreach Call 244-5683

Contact us: Our main objective is to provide victims of domestic violence and/or sexual assault with emotional support and the resources needed for safety. Our Client Services office is available Monday through Friday for walk–in appointments, and is located at 2280 Benton Drive Bldg. A Redding, Ca. Crisis services are available to victims 24 hours a day, 7 days a week through our toll-free hot lines:

• Redding Area (530-244-0117)
• Shingletown Area: (530-474-1910)
• Burney/Intermountain Area: (866-329-7297)
• Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Crisis Intervention: We provide peer counseling and support, education about domestic violence and sexual assault, resources and referrals, and develop personalized safety plans including providing emergency cell phones and assisting victims with entering Shelter. In addition, we are able to respond in person at the request of law enforcement or medical personnel on behalf of a victim.

Legal Advocacy: We assist domestic violence and sexual assault clients with filing restraining orders.  accompany them to court hearings, and are available for consult throughout the court process. Upon client request, we also accompany clients through family court mediation (this request must be done in writing to the court). We assist with custody/visitation orders only when addressed in conjunction with a restraining order. We do not assist with any other custody/mediation issues, separation, divorce, property disputes or landlord/tenant issues but can provide referral information.

Accompaniment: We are available to accompany our clients to report to law enforcement, attend court and obtain medical care or other related appointments.

All of our services are confidential and provided at no cost. Staff and volunteers working in Client Services have received a minimum of 66 hours of crisis intervention training specifically focused on domestic violence and sexual assault.